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Artificial Intelligence Micro-Certification (AIC)™️
Introduction
Welcome to the Course (0:56)
Course Overview
Why Do You Need this Micro-Certification?
Overview of AI
Overview of Artificial Intelligence (4:53)
Generative AI
Deterministic and Non-Deterministic Systems
Summary
Resources
Build Trust in AI Products: UX Best Practices
AI-Native UX
Effects of Bad UX vs. Good UX (9:48)
1. Trust and Verify
2. Fail Gracefully
3. Guided Onboarding
4. Guided Prompting
5. Provide Value
6. Check for Assumptions
Recap: Best Practices
Summary
Resources
Create an AI User Flow
Architect User Flows
How to Create an AI User Flow (5:50)
Example: CatalistAI User Flow
Summary
Resources
How to Measure LLM-Powered Products: Human Evaluation
Why Do We Need to Measure LLM-Powered Products
How to Measure LLM-Powered Products
Human Evaluation: Creating an Evaluation Rubric (8:40)
Case Study: Human Evaluation at Google Assistant
Exercise: Conduct Your Own Human Evaluation
Summary
Resources
Conclusion
Key Takeaways (1:27)
Certification
Congratulations
2. Fail Gracefully
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